About us
About Golander Pump
- About Us
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- About us
- Golander LLC is a company based in the US. We ship pumps to world wide including North America, South America, Europe, Africa, Australia etc., and we offer 1 year parts and labor warranty for all the pumps. Currently the factory has a high-level technical professional team with mechanical, electronic, computer software and other aspects. And we apply ARM, DSP, FPGA, CPLD and other technologies successfully into the research and development of new products to improve the overall performance of the products. The purpose of our company is “quality, service, reputation first" and we always pursue the principle of honesty. From product design to raw materials, from components sourcing to product assembly, the perfect quality control system protects the product consistency and stability.
- We have developed successful cooperation with many units on several research projects. The products are widely used in agriculture, biotechnology, filtration, chemical industry, environmental protection, pharmaceutical industry, printing industry, water treatment and wastewater treatment as well as other fields.
Company Certificates
ISO 9001:2015 quality system approved
CE approved
- Shipping & Delivery
- Golander LLC uses the best carriers in the business to make sure your order gets to you on time. We will ship the items either from Georgia or the factory in China directly. If it's from the factory, we need 2 to 4 days lead time for production then we will ship it by DHL, FedEx or UPS International Express. Normally it will take about 5 business days to get to US. To the other countries, the transition time varies, usually it will arrive within 1-2 weeks.
- Occasionally, we will confirm ship and delivery times, then learn we are unable to fulfill the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times.
- Privacy & Security
- golanderpump.com knows that you care how your information used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting golanderpump.com, you are accepting the practices described in this Privacy Notice.
The information we learn from customers helps us individually and continually improving your shopping experience at golanderpump.com. We only gather the information you want to give us when you search, buy, or communicate with customer service. As a result, you might supply us with information such as your name, address, phone numbers, and so on.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share any customer information. Also, we work to protect the security of your information by instantly storing it in a separate secure database, which is inaccessible to the internet. Your personal information will be never publicly stored on the Internet through our system.
golanderpump.com does not sell any product to children. If you are under 18, you may use golanderpump.com only with the involvement of a parent or guardian. - Returns & Replacements
- All of our products carry one year labor and parts warranty. We accept return within 30 days of the shipment. A small restocking fee, typically 10%-15%, will be applied to cover the cost of inspections and loss of the original packing material. Additional fees will apply if there are any components or accessories missing, or if the item is not in salable condition. Customer is responsible for the shipping cost for sending items in. We do not accept returns after 30 days of the shipment. Customer is not responsible for shipping costs if the return is a result of our error.
Customer can exchange an item for a similar model provided that the item is in unused and salable condition within 30 days of the shipment. Customer is responsible for the shipping costs both ways. We will refund/charge for the price difference. The credit for the send-in item is evaluated the same way as returned item. We are not liable for any damages due to improper using or abusing (this includes disassembling a product in an attempt to fix the problem by yourself). If you need return instructions, please contact us. - Ordering
- Visa, MasterCard, American Express, Money Order, Certified Check. We also accept ATM cards with a VISA or MasterCard logo.
More than one credit card? No Problem. We will happily split the bill between more than one credit card; please contact us. with all your payment information ready.
For the fastest possible service it is best to order online, but please feel free to call in your order as well. After ordering, you will receive an automatically generated email confirmation that also acts as your receipt. - Payment, Pricing & Promotions
- While golanderpump.com strives to provide accurate pricing information, pricing or typographical errors may occur. golanderpump.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, golanderpump.com shall have the right, at golanderpump.com's sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, golanderpump.com may, at golanderpump.com's discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
golanderpump.com does not price match with any other online or offline retailer. We strive to maintain highly competitive prices and review them regularly in order to serve you with great values, every day.